Our Story:

Elephant Room is an integrated digital agency, specialising in Shopify Plus Global growth.

Founded 8 years ago by 3 University Friends doing an IT degree, we found our niche in supporting growing businesses and helping them to understand and integrate innovative technology into their growth plan (The Elephant in the room).

We have been working with Klaviyo for over 5 years and recently built a team to help service the growing demand of our clients for Email, SMS and Loyalty Support.

The rest of our business is split across two teams: Performance Marketing (Facebook, Google, Instagram, Tiktok, Pinterest Ads) and Shopify Plus Web Development, Integrations and CRO Optimisation.

We understand ecommerce and the Shopify ecosystem. We even built our own Shopify app after uncovering a gap in the Gifting experience - Giftnote.

Across a team of 30 specialists, we are a young and dynamic team that collaborates with some of Australia’s most exciting brands to help them grow globally digitally. Some of these brands include Boody, Bed Threads, Dr Dough Donuts, Ere Perez, Fella Swim, Leo Lin, Lioness Fashion, Poppy Lissiman, Runaway, Sarah & Sebastian, Stone & Wood, The Beauty Chef and more.

Our CRM team becomes an extension of your team, providing you with the tools and strategy to grow Klaviyo as a revenue channel as well as streamline your communication to improve customer experience across your technical stack. Reach out to us for a chat to see where you can harness the power of Wonderment and your customers post-purchase journey.